Delete your account

Bulmaca Kafası · Android, iOS and web

In the app or on the website

Sign in to the account you want to delete.
Open Profile (the avatar or level icon on the home screen).
Scroll to the bottom and tap Delete account.
Type your username to confirm and tap Delete the account permanently.

The account is deleted immediately. This cannot be undone.

If you cannot sign in

E-mail info@bulmacakafasi.com.tr from the address linked to the account (or tell us your username) with the subject "Delete my account". We may ask you to confirm it is yours. We delete the account within 30 days, usually much sooner, and reply when it is done.

What is deleted

Your profile: username, e-mail address, password hash, avatar and settings
Progress, stars, coins, gems, XP, ratings, match history, items and quests
Friends, lobby invites, push notification tokens and sign-in sessions
Purchase records, ad reward records, security and anti-cheat logs, and bug reports linked to you

Server backups are overwritten within 30 days.

Before you delete: items, coins and gems you bought are lost and are not refunded by us. Deleting the account does not cancel a VIP subscription. Cancel it first in your App Store or Google Play subscription settings. Refunds follow the store's own rules.